DELIVERIES. EXPRESSION OF A NEW ECONOMY

Abstract

This article constitutes a first approach to the study of delivery services as a manifestation of contemporary social transformations. It assesses how the rise of such services pre and post COVID-19 pandemic (2020-2021) in Argentina have redefined traditional labor relations, generating new social actors, such as digital platform workers. The research is necessary to understand the economic and labor reconfigurations caused by the digitalization of services in the post-pandemic context (Torres y Gonçalves, 2022); therefore, it is based on a multidimensional analysis that includes a review of quantitative and qualitative literature on platform economy. It is proposed that this business model represents a new form of convergence between workers and entrepreneurs, based on the so-called digital platform (Srnicek, 2018). The article concludes that the advent of deliveries entails a deeper reconfiguration of the social and economic fabric in contemporary societies and, particularly, in Argentine society.